Otto Support

What it does

Otto Support is a specialized MCP server designed as a vulnerable customer support system. It allows AI assistants to interact with a simulated support environment, providing a platform for testing security boundaries and authentication escalation within the MCP protocol.

Tools

• status: System health check and service endpoint discovery.
• create_user: Create a new user account and retrieve an auth token.
• authenticate: Escalate user roles using a session token.
• create_ticket: Generate support tickets for the current account.
• search_customers: Search all customers by name, email, or status (Support tier).
• web_fetch: Access internal API endpoints and external URLs (Support tier).
• debug: Dump runtime configurations, including signing keys and environment variables (Support tier).
• active_sessions: List all active system sessions (Support tier).
• db_lookup: Execute direct database queries (Support tier).
• troubleshoot: Run high-level system diagnostic commands (Admin tier).

Installation

{
  "mcpServers": {
    "otto-support": {
      "command": "otto-support"
    }
  }
}

Supported hosts

• Claude Desktop
• Cursor
• Codex