
from netclaw547
ITSM-guided network change lifecycle: create and gate Change Requests, run pre-checks, execute via pyats-config-mgmt, verify post-change, record audit trail.
Provides a full ITIL-aligned change management workflow for network changes that integrates ServiceNow change requests with automated device execution and verification (pyats-config-mgmt) and an audit trail (GAIT). It walks the agent through pre-change checks, CR creation, approval gating, execution, post-change verification, rollback, and closure.
Use this skill when you need to perform production network configuration changes that must follow change management: creating CRs, running incident pre-checks, gating on approvals, executing configs with pyats, verifying results, or performing emergency changes with post-facto approval.
Best used with agents that can call external MCP servers and run pyats tooling (agents supporting shell/python execution and mcp-call integration, e.g., Copilot/Gemma/Custom LLM agents).
Comprehensive ITSM-gated change lifecycle skill for ServiceNow + pyATS network automation. Covers the full CR lifecycle from pre-change incident checks through execution, verification, rollback, and closure. Well-documented with decision gates at every phase, emergency procedures, and GAIT audit trail integration. No scripts to execute — all logic is in SKILL.md via MCP tool calls.
Very well-structured ITSM workflow skill. Clear phase separation, explicit approval gates (never proceed without CR approval), and rollback procedures. Minor architectural concern: everything is inline in SKILL.md with no scripts/ or references/ separation. The skill is niche (ServiceNow + network automation) but thorough for its audience.
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