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Create a structured end-to-end user journey map that captures stages, touchpoints, emotions, pain points, and prioritized opportunity areas for product design.
This skill guides a UX researcher or product designer through creating a comprehensive user journey map. It breaks the process into clear steps: clarifying scope and persona, defining 5–7 journey stages, mapping goals/actions/touchpoints/emotions and pain points for each stage, visualizing the emotional curve, prioritizing opportunities, and identifying moments of truth.
Use this skill when you need to: run a design research session, synthesize qualitative data into a journey artifact, align teams on customer experience gaps, or create a deliverable for product/UX strategy. It supports feeding in research files, personas, or analytics as inputs.
Best used with agents that support structured prompt execution and multi-step reasoning (e.g., Claude Code, Copilot-style agents, or other instruction-following LLMs).
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