
from pm-claude-skills934
Generate a complete community management playbook with response templates, moderation rules, SLAs, escalation paths, and tone guidance for social channels.
This skill generates a full community management playbook tailored to a brand or product. It produces response frameworks, time SLAs, moderation rules, DM and comment templates, escalation and crisis protocols, and metrics for tracking community health. The output is formatted as a practical playbook a small team or agency can adopt immediately.
Use this skill when you need to standardise how a brand handles public interactions across Instagram, X, LinkedIn, TikTok, YouTube, Discord, Reddit, or other channels—especially when creating moderation policies, onboarding community managers, or preparing crisis response plans. Trigger phrases include requests for moderation policies, response templates, or escalation procedures.
This skill is authoring and content-focused—compatible with conversational/assistant agents that generate documentation and templates (Claude, GPT-style assistants, Copilot-like assistants for doc drafting). It doesn't rely on UI or CLI tooling.
This skill has not been reviewed by our automated audit pipeline yet.