
from agent-skills-library55
Guides agents to prepare and execute negotiations using tactical empathy, calibrated questions, labeling, and Ackerman bargaining for better outcomes.
Provides a tactical-empathy negotiation framework (based on Chris Voss) that teaches agents how to build rapport, surface hidden motivations (Black Swans), handle objections, and structure offers using calibrated questions, labeling, mirroring, accusation audits, and the Ackerman method. Includes scoring guidance so agents can evaluate negotiation preparedness and suggest concrete improvements.
Use this skill when the user requests help with salary negotiations, contract terms, objection handling, difficult conversations, sales or retention calls, or any scenario requiring persuasion and information discovery. Trigger phrases include "salary negotiation", "handling objections", "calibrated questions", "accusation audit", and "Black Swans".
Best suited for agents with strong conversational and reasoning capabilities (Copilot/GitHub Copilot-style assistants, Claude/Gemini-class assistants) that can follow multi-step procedural prompts and generate empathetic dialogue.
This skill has not been reviewed by our automated audit pipeline yet.
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