Customer Voice Synthesis

What it does

This skill ingests customer voice analysis and produces concise, prioritized product recommendations. It extracts pain points, opportunities, and risks from feedback, scores potential features by impact × urgency ÷ effort, and maps findings to the customer journey so teams can act quickly. Outputs include an executive summary, top 3–5 recommendations with evidence and effort estimates, quick wins, and longer-term strategic bets.

When to use it

Use after running customer feedback analysis, during roadmap planning, or when a stakeholder asks "what should we build based on customer feedback". Also useful for prioritizing feature requests, preparing product reviews, and generating decision-ready recommendations from research.

What's included

• Scripts: none bundled, but the skill references local refs/prioritization.md and journey-mapping docs when present.
• References: contains a refs/ directory for scoring and journey mappings when available.
• Instructions: step-by-step synthesis framework (insight extraction → recommendation generation → journey mapping → formatting) and rules for max recommendations, confidence levels, and evidence citation.

Compatible agents

Best suited for code-capable assistants and product-focused skill runtimes (Claude Code, Copilot/Codex-style code agents, and other automation agents that can call internal scripts or reference docs).